Stockton CUSD #206

Getting Started 1

• How to Use the Support Portal

Frequently Asked Questions 4

• How do I clean my Chromebook or laptop?
• Do district owned hot spots have a data limit?
• How do I clean my computer monitor?
• What happens if my Chromebook gets damaged?

Chromebooks 5

• Chromebook frozen, locked up or not responding
• Rotated Chromebook screen
• Chromebook is randomly talking
• Chromebook screen is magnified or text is large
• Chromebook not charging or won't turn on

Windows Desktops and Laptops 3

• Laptop screen or monitor is not displaying on projector or smartboard
• Laptop will not dock or undock
• Computer is locked up or not responding

Websites and Applications 5

• AR gives an error.
• Adobe Reader will not print
• MAPS test says Chromebook does not meet the system requirements
• Kami is saving blank documents to Google Drive and Classroom
• How to allow Adobe Flash in Chrome

Staff 1

• How to see your class roster or student username in AR

Students and Guardians 2

• How to use Kami and submit your assignment to Classroom
• Google Classroom Overview